FAQ
How do I request snow shoveling help?
1. Go to www.saintlycitysnowangels.com
2. Select the button that says Get Started under the heading "I want to request shoveling"
3. If this is your first time visiting the site, fill out a registration form
4. Once you are registered, create a shoveling request
Is there a cost for this service?
There is no cost! We are all volunteering our time.
What if no one is available to help me?
If no volunteers are available to help you, try posting your request one more time.
If you still don't get matched with a volunteer, you may need to ask for help elsewhere. Some examples are:
If you still don't get matched with a volunteer, you may need to ask for help elsewhere. Some examples are:
- Hamline Midway Elders: (651) 209-6542
- Senior LinkAge Line: (800) 333-2433
- Neighborhood Network for Seniors: (651) 646-2301
- Keystone: (651) 298-5493
See more resources on our Resources page.
How long will it take for a volunteer to come shovel my snow?
We ask that volunteers contact a requestor within 24 hours; for some snow events, it may take longer to match you with a volunteer because of demand.
What happens if I need help multiple times during the winter?
When you are matched with a volunteer at the beginning of the season, please ask that person to shovel for you all season.
What areas do you serve?
We serve the entire city of Saint Paul, Minnesota.